2.1 All Products on this website (which may vary from time to time) are available in BIRMINGHAM, UK
2.2 Certain Products may be delivered by us in bud to ensure longer life.
2.3 All Products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute a Product of equivalent value and quality without notice.
2.4 In the event that we are unable to supply the Product or any substitute product to you at all, we shall notify you as soon as is reasonably possible and shall reimburse your payment in full and in any event no later than 30 days after the intended delivery date.
2.5 Some Products, Flowers and Plants may be harmful or poisonous, if you require further information before submitting an order please contact us
3.1 Orders may be amended or cancelled up to 24 hours before the intended delivery date.
3.2 To amend or cancel your order, please contact us directly on 0121 554 4435 or email us at firstname.lastname@example.org
3.3 You are entitled to cancel any payment at any time where fraudulent use has been made of your credit or debit card by another person not acting on behalf of you or as your agent and to be re-credited by us to the extent that such sums are not reimbursed by the card issuer in such circumstances.
4.1 In the event that you are not satisfied with the Online Service any complaints should be addressed to:
In Bloom Flowers
35-37 Spencer Street
4.2 Due to the perishable nature of Products and in order to assist us in resolving any complaints quickly, all complaints must be made within 1 working day of the date of delivery or intended delivery of your purchase.
5.1 During order submission you shall be required to provide us with your personal details, including accurate postcode, together with those of the intended recipient and all necessary payment details. We accept payment by most major credit and debit cards, we do not accept American Express or Diners. By clicking on the ‘complete order’ button on the Order Form, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the Online site.
5.2 Submitting your Order Form is subject to our acceptance of this offer and we will not consider ourselves bound by a contract with you unless we have issued you a confirmation of order delivery by email. This is not the email sent on submission of an order.
5.3 We do not share customer details with any third parties
6.1 Prices listed within the Service are valid for a maximum of 14 days from submitting your order.
6.2 Prices include VAT.
7.1 We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the Online Site and/or the Online Service from time to time. We will post any changes on the Site and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the Online Service or Online Site.
7.2 Additionally, we reserve the right to suspend, restrict or terminate access to the Online Site and/or the Online Services for any reason at any time.
7.3 Your purchase will be deemed to have occurred in the UK. These Terms and Conditions shall be governed by and construed in accordance with English Law and the parties agree to submit to the exclusive jurisdiction of the English courts.