Refund policy
Cancellation
- Orders may be amended or cancelled up to 24 hours before the intended delivery date.
- To amend or cancel your order, please contact us directly on 0121 554 4435 or email us at info@inbloomflowers.co.uk
- You are entitled to cancel any payment at any time where fraudulent use has been made of your credit or debit card by another person not acting on behalf of you or as your agent and to be re-credited by us to the extent that such sums are not reimbursed by the card issuer in such circumstances.
Customer Services
- In the event that you are not satisfied with the Online Service any complaints should be addressed to:
In Bloom Flowers
5 Spencer Street
Birmingham
B18 6DD
- Due to the perishable nature of Products and in order to assist us in resolving any complaints quickly, all complaints must be made within 24 hours of the date of delivery or intended delivery of your purchase